Team inginit
Case Study: Empowering a Cement Manufacturing Leader with an Advanced PowerBI Dashboard Solution
Client Overview: The client is a leading cement manufacturing company, operating extensively across Nigeria. They handle vast amounts of...
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Metrics
Holistic Customer Analysis
Seamlessly integrate pivotal metrics like CES, CSAT, and NPS into a unified perspective. Our methodology translates intricate data sets into comprehensible narratives, equipping you to craft strategies that resonate.
CES
Enhance customer satisfaction and loyalty by simplifying interactions with your brand across various touchpoints.
CSAT
Elevate your brand experience and customer retention through multi-channel assessments of customer sentiment.
NPS
Improve customer loyalty and drive growth by translating Net Promoter Score metrics into actionable strategies.
The CX Pyramid
Guided by Forrester's Renowned Methodology
We use the CX Pyramid, inspired by Forrester's distinguished methodology, to gauge your current customer experience standing.
This approach ensures standardized metrics and is complemented by our unique insights. Visualize your journey towards unparalleled CX standards, anchored by Forrester's trusted expertise.
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Industries
Specialized Industry Focus
At Inginit, we understand that each industry has unique challenges and opportunities. With tailored strategies, our services align with the specific needs of Retail, FMCG, Technology, Entertainment, Education, Fashion, and Media sectors. Our specialized industry focus allows us to deliver actionable insights that drive measurable outcomes, ensuring your competitive edge.
FMCG
Media
Education
Retail
Entertainment
Technology
Fashion
Our approach
How we help brands derive actionable insights based on facts
From gathering raw data, cleaning, deriving key performance indicator to generating actionable insights, we can help you. We follow the below approach for any data analytics projects.
Gather the data
Analyse the data using relevant
statistical models
Prepare a report with insights
and visuals
Share reports in a format that is
desired by clients such as
PowerPoint/ PDF/ spreadsheet
Extract & clean the data
Visualize the data
Mention the research
methodology
Derive KPI
Derive actionable insights
Conclude with Key findings &
recommendations
Case Study
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